Important: These instructions are for products downloaded using Akamai Download Manager (Akamai NetSession Interface). These products include software purchased on the Adobe.com Store and some trial software, including Acrobat X Pro and Creative Suite 5.5.
Extension Manager CS4 2.1 patch for Macintosh (DMG, 44 MB) Installing Extension Manager CS4 2.1 Patch will upgrade installations of Extension Manager CS4 2.0 to Extension Manager CS4 2.1. To use the Creative Suite extension on MAC 10.6, you must install the CS4 Service Infrastructure 1.0.2 patch in addition to the Extension Manager 2.1 patch.
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If the installer doesn’t start automatically when your download completes, you can start it manually.
- SupportHero - Help simplified. Adobe Direct Download Links - CS4: Adobe direct download links without Akamai download manager.
- Extension Manager CS4 2.1 patch for Macintosh (DMG, 44 MB) Installing Extension Manager CS4 2.1 Patch will upgrade installations of Extension Manager CS4 2.0 to Extension Manager CS4 2.1. To use the Creative Suite extension on MAC 10.6, you must install the CS4 Service Infrastructure 1.0.2 patch in addition to the Extension Manager 2.1 patch.
- Make sure that the download is complete. If you are unsure whether the download completed successfully, do one the following:
- (Trial downloads) Check to see if there is a Start Download or Resume Download shortcut on the Desktop. If so, double-click it and wait for the download to complete. Akamai Download Manager removes the shortcut when the download finishes.
- (Adobe.com Store downloads) Sign in to your Adobe.com account, navigate to your order, and restart the download. It resumes where it left off.
- Navigate to the location where you saved your download. If you see any files ending in '.part' then the download did not finish. '.Part' files are temporary files replaced by .7z, .exe, or .dmg when the download is complete.
Tip: If you can't remember or don't know where you saved your downloads, see Find downloaded files. On Mac OS, there is one .dmg file. On Windows, there is an .exe file and possibly a .7z file.
Important:Some Windows product downloads include two files: an .exe file and a .7z file.To install the software, it's necessary that both files are downloaded and located in the same folder. Otherwise, an error can appear when you start the installer. Errors include 'Windows cannot open this file' and 'The file archive part of Adobe [product name] is missing.'
- Double-click the .exe file (Windows) or the .dmg file (Mac OS) that was downloaded. Follow the onscreen instructions to install the product.
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System components can conflict with the Adobe Creative Suite installer and result in an incomplete or failed installation. System components can include a numerous hardware and software devices such as DVD-ROMs, device drivers, and virus protection utilities. To prevent these conflicts, install Adobe Creative Suite from the desktop. Creating a desktop installation point can also be used for an installation source for silent installation source.
Create a desktop installation point from your DVD or electronic software download (ESD) media. After you have created the desktop installation point, install the Adobe Creative Suite 4 or Point Products. The instructions below will guild you through the process of creating a desktop installation point and then installing the Adobe Creative Suite 4 or Point Products.
Important: When repairing or removing Adobe Creative Suite 4 installations, the original source media must be present. If you perform a installation from a desktop installation point, then the desktop installation point must exist when performing a repair or removal in the future. If you delete the Adobe Creative Suite 4 desktop installation point after completing the installation, then you must re-create the original desktop installation point before you perform the repair or removal.
Create a desktop installation point from the DVD or electronic media
- Copy the contents of Disc 1 to a hard drive location:
Note: The Adobe Creative Suite 4 folder can be pasted in another location. After completing this process the Adobe CS4 can be moved to another location. The Adobe CS4 folder can also be renamed for convince.- On physical media:
- Control+click on the desktop and select New Folder.
- Type Adobe CS4 and press Return.
- Insert the first Adobe Creative Suite 4.0 disc 1 into the DVD-Rom drive.
Note: The majority of the Adobe Creative Suite 4 products only contain one installation disc. - Double click the Adobe Creative Suite 4 or Point Product image.
- Drag the contents of the image into the Adobe CS4 folder on your desktop.
- Close the Adobe Creative Suite 4 folder.
- On electronically downloaded media:
- Download the dmg for the software.
Note: The majority of the Adobe Creative Suite 4 products only contain one electronically downloaded archive. - Double click on the dmg and follow the on screen instructions. The software will automatically extract the files to your desktop.
- Download the dmg for the software.
- On physical media:
- Copy the contents of the payloads folder from the remaining discs to the hard drive location:
- On physical media:
- Insert the next Adobe Creative Suite 4.0 disc into the DVD-Rom drive.
- Double click the Adobe Creative Suite 4 or Point Product image.
- Double click the Adobe CS4 folder
- Double click the payloads folder
- Press Command+A to select all files in the folder, then press Command+C.
- Close the Adobe Creative Suite 4 folder.
- Double click the Adobe CS4 folder on the desktop.
- Double click the payloads folder, then press Command+V.
Important: Select the options to overwrite all files if prompted. - Close the Adobe CS4 folder.
- Insert the next Adobe Creative Suite 4.0 disc into the DVD-Rom drive.
- On electronically downloaded media:
- Download the next dmg for the software.
- Double click on the dmg and follow the on screen instructions. The software will automatically extract the files to your desktop.
- Double click on the extracted folder.
- Double click the payloads folder
- Press Command+A to select all files in the folder, then press Command+C.
- Close the Adobe Creative Suite 4 folder.
- Double click the Adobe CS4 folder on the desktop.
- Double click the payloads folder, then press Command+V.
Important: Select the options to overwrite all files if prompted. - Close the Adobe CS4 folder.
- On physical media:
- Repeat step 2 for any remaining disks or electronically downloaded files.
- Copy the contents of the extensions folder from the remaining discs to the hard drive location:
Important: You must repeat this process on the extensions folder for all of the discs copied in step 2.- On physical media:
- Insert the next Adobe Creative Suite 4.0 disc into the DVD-Rom drive.
- Double click the Adobe Creative Suite 4 or Point Product image.
- Double click the Adobe CS4 folder
- Double click the extensions folder
- Press Command+A to select all files in the folder, then press Command+C.
- Close the Adobe Creative Suite 4 folder.
- Double click the Adobe CS4 folder on the desktop.
- Double click the extensions folder, then press Command+V.
Important: Select the options to overwrite all files if prompted. - Close the Adobe CS4 folder.
- Insert the next Adobe Creative Suite 4.0 disc into the DVD-Rom drive.
- On electronically downloaded media:
- Double click on the next extracted folder from step 2.
- Double click the extensions folder
- Press Command+A to select all files in the folder, then press Command+C.
- Close the Adobe Creative Suite 4 folder.
- Double click the Adobe CS4 folder on the desktop.
- Double click the extensions folder, then press Command+V.
Important: Select the options to overwrite all files if prompted. - Close the Adobe CS4 folder.
- On physical media:
- Repeat step 3 for any remaining disks or electronically downloaded files.
Important: These steps must be repeated for all of the discs or electronically downloaded files copied in step 2. Proceed to the section, 'Install Adobe Creative Suite 4 from the desktop installation point '.
You have created a desktop installation or silent installation source. These files can be used for a desktop installation or in the silent installation workflow. Deployment software typically requires this type of installation source in order to deploy the product.
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Before you install, close all applications currently running on your system. This includes other Adobe applications, Microsoft Office applications, IM clients and web browser windows.
- Open the Adobe CS4 folder on the desktop and double click Adobe Creative Suite 4 or Point Product application setup.
- Follow the on-screen instructions to install Adobe Creative Suite 4 or Point Product.
Important: If you are prompted to insert media during the installation process items were not copied during the section, 'Create a desktop installation point from the DVD or electronic media.' The contents of the payloads must be combined into a single payloads folder. Furthermore, this process must be completed for the extensions folder.
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